Bajaj Finserv is one of India’s leading financial services providers, offering a variety of products like personal loans, business loans, credit cards, insurance, and more. If you need assistance with any of Bajaj Finserv’s services, reaching out to their customer care team is quick and easy. In this blog post, we will provide you with the Bajaj Finserv customer care number and guide you on how to get support for your queries.
Bajaj Finserv Customer Care Number
If you are facing issues with your Bajaj Finserv account, loan, credit card, or any other service, you can contact their customer care for quick assistance. The Bajaj Finserv customer care number is:
Toll-Free Number: 1800 103 3535
This number is available for any inquiries, complaints, or assistance with your Bajaj Finserv products and services. The toll-free number is accessible from anywhere in India.
How to Reach Bajaj Finserv Customer Care
Follow these steps to reach out to Bajaj Finserv customer support:
- Dial the Customer Care Number:
Simply dial 1800 103 3535 from your mobile phone. This is a toll-free number, so you won’t incur any charges for the call. - Follow the Automated Instructions:
When you call, you will be greeted by an automated voice system. It will provide you with different options based on the type of query you have (e.g., loan-related, credit card issues, payments, etc.). - Speak to a Customer Support Representative:
If the automated system cannot resolve your query, you will be connected to a customer support representative. Be ready with your account details (like your loan number, credit card number, or registered mobile number) for a faster resolution. - Resolve Your Query:
The customer support representative will assist you in resolving your issue, whether it’s related to loan queries, EMI payments, or technical issues with the Bajaj Finserv website or app.
Other Ways to Contact Bajaj Finserv Customer Support
In addition to the customer care number, Bajaj Finserv offers other ways to contact their support team:
- Email Support
You can also reach Bajaj Finserv customer care via email. Send your queries to their official email address: customer.care@bajajfinserv.in. - Bajaj Finserv Website
Visit the official Bajaj Finserv website (https://www.bajajfinserv.in) and go to the ‘Contact Us’ section. Here, you can fill out a form with your query, and the customer support team will get back to you. - Bajaj Finserv Mobile App
If you have the Bajaj Finserv app installed, you can use the ‘Help’ or ‘Support’ feature to raise queries and get assistance directly from the app. - Social Media
Bajaj Finserv is active on social media platforms like Twitter, Facebook, and Instagram. You can reach out to them via their official handles, and they typically respond quickly to customer queries.
Common Issues Solved by Bajaj Finserv Customer Care
Bajaj Finserv customer care can assist you with a variety of issues, including:
- Loan Queries:
Information on loan status, EMIs, and repayments, including assistance with processing personal loans, business loans, and more. - Credit Card Issues:
Support for activating, blocking, or deactivating credit cards, as well as queries regarding billing cycles, payments, and rewards. - Payment Issues:
Help with making payments, understanding payment failures, and resolving issues related to EMI payments. - Product Queries:
Assistance with applying for new products like insurance, loans, and credit cards, or any queries related to ongoing services. - Technical Issues:
Help with navigating the Bajaj Finserv website or mobile app, troubleshooting errors, or resetting your password.
FAQs About Bajaj Finserv Customer Care
1. What is the Bajaj Finserv customer care number?
The Bajaj Finserv customer care number is 1800 103 3535, available for all inquiries related to Bajaj Finserv products and services.
2. What if I am unable to reach the Bajaj Finserv customer care number?
If you cannot reach the customer care number, try emailing them at customer.care@bajajfinserv.in or use the contact form on their website.
3. Can I reach Bajaj Finserv customer care on weekends?
Yes, Bajaj Finserv customer care is available 24/7, including weekends and holidays.
4. How do I know if my query has been resolved?
After contacting customer care, you will receive updates via email or SMS. If your issue is resolved, they will confirm the same.
5. Can I resolve my issue via the Bajaj Finserv app?
Yes, the Bajaj Finserv app provides a ‘Help’ section where you can contact customer support directly for any issues.
Conclusion
Bajaj Finserv offers easy access to customer support through various channels, including their toll-free number, email, website, and mobile app. Whether you have queries related to loans, credit cards, or any other services, Bajaj Finserv’s customer care team is ready to assist you. By using the contact methods provided in this guide, you can quickly get the help you need and resolve any issues you may face.